Kick off

This project involved improving an existing mobile app available on Brazilian app stores. I was hired by Elos Tecnologia, a team of developers looking for a UX designer to enhance the user experience of a healthcare app serving employees of the State Department of Labor in Brazil (Tribunal Regional da 8ª Região – TRT-PA). The app provides access to a healthcare plan for over 200 public employees, and my goal was to modernize the experience and improve usability across key touchpoints.

How do I received the demand?

How do I received the demand?

Low fidelity prototype

From low prototype to high fidelity mockups

Start the design improvement process

Full design with an extensive database

Product, Design System and UX from Scratch, including illustrations, writing, iconography...

Complete wallet and financial feature

Monthly and yearly payments with history...

User profile panel and medical treatments

Takeaways

As my first complete design project in a mobile app environment (2019), this experience taught me a lot. Looking back, I can clearly see areas I would approach differently today. I would apply a more minimalistic visual style, leveraging whitespace more effectively to improve clarity and breathing room. Most importantly, I would ensure deeper involvement across the entire product process—from sprint planning and research to ideation and creative execution. This project was a foundational step in shaping my user-centered design approach.